Store Name
podium studio magazine
Distributor
DESK Ltd.
Representative
Yoko Miyake
Address
5-35-8, Yoyogi, Shibuya Ku, Tokyo To, 151-0053, Japan
Telephone Number
03 6875 9335
Contact Information
contact@podiumstudio-journal.com*Inquiries are accepted via email. If you would like to respond by phone, please contact us by clearly stating your name, email address, phone number, and inquiry details.
Return and Refund Policy
Once an order has been confirmed, we cannot accept any cancellations, returns, or exchanges due to customer convenience, regardless of whether the package has been opened or not. Please be sure to check the product number and shipping cost before confirming your order. However, if the product has an initial defect, is damaged during shipping, or is sent incorrectly, we will accept returns or exchanges. In that case, please be sure to contact us with your order number within 7 days after receiving the product. After that, we will process the return/exchange. If a replacement product is available, we will replace it with a non-defective product, with the cost of returning and resending the product to us at our expense. If a replacement product is not available, we will refund the full amount. Please note. Please note that we will not be able to accept returns or exchanges after 7 days have passed since you received the product, even if it is unopened.